Privacy Policy

FUTURA TOPTAN AKARYAKIT DAĞITIM VE TİCARET LİMİTED ŞİRKETİ ("Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

We operate as a limited liability company (Limited Şirketi) registered in the Republic of Türkiye under Tax ID 3881912528. This Privacy Policy applies to all personal data processing activities conducted by FUTURA TOPTAN AKARYAKIT DAĞITIM VE TİCARET LİMİTED ŞİRKETİ worldwide.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Data Controller: FUTURA TOPTAN AKARYAKIT DAĞITIM VE TİCARET LİMİTED ŞİRKETİ

Tax ID: 3881912528

Registered Address: MASLAK MAH. ESKİ BÜYÜKDERE CAD. GIZ 2000 PLAZP NO:7 İÇ KAPI NO: 34 SARIYER/ISTANBUL

Email: office@futura-turkey.com

3.1 Information You Provide Directly

We may collect information that you voluntarily provide to us, including but not limited to:

• Identity Information: Full name, title, date of birth, nationality, passport or identity document details
• Contact Information: Email address, telephone numbers, postal address, business address
• Professional Information: Company name, job title, professional qualifications, business registration details
• Financial Information: Bank account details, payment information, credit history, tax identification numbers
• KYC Documentation: Proof of identity, proof of address, beneficial ownership information, source of funds documentation
• Communication Records: Correspondence, inquiries, feedback, and any other information you choose to provide

3.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, click patterns, referring URLs
• Analytics Data: Aggregated website performance metrics
• Preference Data: Language preferences, display settings

3.3 Information from Third Parties

We may receive information about you from third parties, including:

• Credit reference agencies and fraud prevention services
• Business partners and trading counterparties
• Regulatory authorities and public databases
• Professional advisors and service providers

We process your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to enter into or perform a contract with you
• Legal Obligation: Processing necessary to comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these are not overridden by your rights and interests
• Consent: Where you have given explicit consent for specific processing activities

We use your personal information for the following purposes:

• To provide, operate, and maintain our services and website
• To process transactions and manage our trading relationships
• To conduct due diligence, KYC, and AML compliance checks
• To communicate with you regarding our services, updates, and promotional materials
• To comply with legal and regulatory requirements
• To detect, prevent, and address fraud, security breaches, and other harmful activities
• To analyze and improve our website, services, and user experience
• To enforce our terms, conditions, and policies
• To respond to legal requests and prevent harm

We may share your personal information with the following categories of recipients:

6.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including hosting services, analytics providers, payment processors, and professional advisors. These providers are contractually bound to protect your information and use it only for the specified purposes.

6.2 Business Partners

We may share information with trading counterparties, business partners, and other entities involved in our energy trading operations, to the extent necessary for legitimate business purposes.

6.3 Legal and Regulatory Authorities

We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes disclosure to regulatory authorities, law enforcement agencies, courts, and other governmental bodies.

6.4 Corporate Transactions

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction, subject to appropriate confidentiality arrangements.

As a global energy trading company, we may transfer your personal data to countries outside Türkiye, including countries in the European Economic Area (EEA), United Kingdom, United States, and other jurisdictions where we conduct business.

When we transfer personal data internationally, we implement appropriate safeguards to ensure your data receives an adequate level of protection, including:

• Transfers to countries with adequate data protection laws as recognized by relevant authorities
• Standard contractual clauses approved by the European Commission or other competent authorities
• Binding corporate rules for intra-group transfers
• Your explicit consent where appropriate

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. Retention periods may vary depending on the context and our legal obligations.

In general:

• Transaction Records: Retained for a minimum of 7 years following the completion of the transaction, in accordance with financial regulatory requirements
• KYC/AML Documentation: Retained for a minimum of 5 years after the end of the business relationship
• Marketing Preferences: Retained until you withdraw your consent or request deletion
• Website Analytics: Retained for up to 2 years

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request confirmation of whether we process your personal data and obtain a copy of such data
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restriction: Request restriction of processing in certain circumstances
• Right to Data Portability: Receive your personal data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at office@futura-turkey.com. We will respond to your request within the timeframes required by applicable law.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and penetration testing
• Employee training on data protection and security
• Incident response and breach notification procedures
• Physical security measures at our premises

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

We may use third-party analytics and content delivery services that process limited technical information such as anonymized page views, browser and device details, and approximate (country-level) location, for website analytics, performance monitoring, and efficient delivery of website resources. Where required, such processing is based on your consent and our legitimate interest in understanding and improving website usage.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Türkiye, without regard to its conflict of law provisions.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FUTURA TOPTAN AKARYAKIT DAĞITIM VE TİCARET LİMİTED ŞİRKETİ

MASLAK MAH. ESKİ BÜYÜKDERE CAD. GIZ 2000 PLAZP NO:7 İÇ KAPI NO: 34 SARIYER/ISTANBUL

Email: office@futura-turkey.com